Thank you for shopping at MobQi! This Shipping Policy outlines the terms and conditions related to the shipment of your orders.
Free Shipping
We are pleased to offer free standard shipping on all orders shipped within the United States.
Worldwide Shipping
We proudly ship our products to customers around the world. For international orders, shipping costs will be calculated at checkout based on the destination country and the weight of your order. You will have the opportunity to review the shipping costs before completing your purchase.
Shipping Times
We strive to process and ship all orders within 1-3 business days of receiving them. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
Estimated Delivery Times:
- United States: Standard shipping typically takes 3-7 business days after shipment.
- International: Delivery times for international orders vary depending on the destination and customs clearance processes. Estimated delivery times will be provided at checkout, but please be aware that these are estimates and actual delivery times may differ.
Shipping Carriers
We utilize reputable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier used for your order may vary depending on the destination and shipping service selected.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
Customs, Duties, and Taxes
For international orders, please be aware that your order may be subject to import duties, taxes, and customs clearance fees imposed by your country’s customs authorities. These charges are the sole responsibility of the customer and are not included in the item price or shipping charges. MobQi is not responsible for any customs delays or additional charges incurred during the importation process. Please check with your local customs office for more information regarding these potential fees.
Shipping Address
Please ensure that the shipping address you provide during checkout is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete shipping addresses.
Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us immediately at contact@mobqi.shop. We will work with the shipping carrier to resolve the issue and ensure your satisfaction. Please retain all original packaging if your order arrives damaged, as this may be required for the claims process.
Contact Us
If you have any questions about our Shipping Policy, please do not hesitate to contact us:
MobQi
Address: 37 Huntington St, Cortland, NY 13045, USA
Phone: +1 607-748-3654
Email: contact@mobqi.shop